jilibet Privacy Policy

When you register and use jilibet, we collect certain personal information that is necessary to operate youraccount and provide our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your login credentials, transaction history, deposit and withdrawal records, and any communication you send to our support team. When you access jilibet on your mobile device or browser, we may automatically collect technical data such as your IP address, device type, operating system, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for every player. We only collect the minimum amount of personal data required to fulfil our legal, regulatory, and operational obligations. You will always be informed at the point of collection what data is being gathered and why it is needed.

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in line with applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your transaction data is used to detect and prevent fraudulent activity, money laundering, and any other behaviour that may violate our Terms and Conditions or Philippine law. We may use aggregated, anonymised data to analyse platform performance, improve our games and features, and better understand how Filipino players interact with jilibet. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers — you can opt out of these at any time through your account settings. We do not use your personal data to make automated decisions that would significantly affect your rights without human review. All data processing activities are carried out in accordance with the principles of transparency, purpose limitation, and data minimisation.

jilibet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required by law, court order, or regulatory authority in the Philippines to disclose your personal information, and we will comply with such lawful requests. If jilibet undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated data with analytics partners to help us understand platform usage trends, but this data cannot be used to identify you personally. Any third party that receives your data is required to maintain appropriate security standards and is prohibited from using it for any purpose beyond what is strictly necessary. We regularly review our data-sharing arrangements to ensure they remain compliant with applicable privacy laws and best practices.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jilibet platform is encrypted using secure protocols, and sensitive information such as passwords is stored in hashed form and never in plain text. Our systems are regularly monitored for vulnerabilities, and we conduct periodic security assessments to identify and address potential risks before they can affect our players. Access to your personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law without undue delay. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any available two-factor authentication features. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents may be kept for a minimum period as required by Philippine financial regulations and anti-money laundering laws, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request the deletion of your account, we will process your request promptly, subject to any overriding legal obligations that require us to retain certain records. We do not retain data for longer than is necessary for the purposes for which it was collected, and we review our retention practices regularly to ensure they remain appropriate. Backup copies of data may persist for a short additional period in secure, encrypted storage before being permanently purged. You may contact our support team at any time to enquire about the specific retention period applicable to your personal data.

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of it in a commonly used format. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. If you believe that we are processing your data unlawfully or without a valid legal basis, you have the right to object to that processing and to request that we restrict it while the matter is investigated. You may withdraw your consent to receive marketing communications at any time without affecting the lawfulness of processing that took place before your withdrawal. If you wish to have your account and associated personal data deleted, you may submit a request to our support team, subject to any legal retention requirements that may apply. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the relevant data protection authority in the Philippines.

jilibet uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyse how players navigate and use our services. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting core features such as login sessions and account security. Analytics cookies help us understand which pages and features are most popular, allowing us to make informed improvements to the platform for Filipino players. You can manage your cookie preferences through your browser settings at any time, including blocking or deleting cookies that have already been set. Please note that disabling certain cookies may affect the functionality of some features on the jilibet platform. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles without your explicit consent. Our cookie practices are reviewed periodically to ensure they remain aligned with current privacy standards and user expectations.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make significant changes, we will notify registered users through on-platform alerts or by email where contact details are available, and the updated policy will be published on this page with a revised effective date. Your continued use of the jilibet platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions or concerns about this Privacy Policy or how we process your data, please visit our FAQ page or reach out to our support team directly. The version of this policy displayed on this page is always the current and binding version. We are committed to being transparent about any changes and to giving you meaningful control over your personal information at all times.